Here is a professional Refund and Returns Policy for MizraabCo with a 7-day return window:

Refund and Returns Policy

Last Updated: June 2026

At MizraabCo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange under the following terms and conditions.

1. Return Eligibility

Customers may return eligible products within 7 days of receiving their order.

To qualify for a return:

The item must be unused, unworn, and in its original condition.
All original tags, packaging, and accessories must be included.
The product must not show signs of use, damage, or alteration.
Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Products damaged due to misuse or improper handling.
Items returned after the 7-day return period.
Customized, personalized, or special-order products.
Clearance, sale, or promotional items (unless received damaged or defective).

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review the issue and arrange a replacement or refund if approved.

4. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed within 7–10 business days.
The refund will be issued through the original payment method whenever possible.
Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy

Eligible items may be exchanged within 7 days of delivery, subject to product availability.

6. Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
We recommend using a trackable shipping service, as MizraabCo is not responsible for returns lost during transit.