Terms & Conditions

Welcome to Mizraab Co. These Terms & Conditions govern your use of our website, mizraabco.com, and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these terms.

1. General

Mizraab Co reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting on this website.

By using our website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

2. Products & Pricing

All products displayed on our website are subject to availability.
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.
Mizraab Co reserves the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.
Prices are listed in Pakistani Rupees (PKR) and may change without prior notice.

3. Orders

Once an order is placed, you will receive an order confirmation through email, SMS, or phone call.
Mizraab Co reserves the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or any other reason.
Customers are responsible for providing accurate shipping and contact information.

4. Shipping & Delivery

We deliver across Pakistan.
Delivery times may vary depending on your location and courier services.
Delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Shipping charges, if applicable, will be displayed during checkout.

5. Return & Replacement Policy

At Mizraab Co, customer satisfaction is our priority.

We offer a 15-day return and replacement warranty from the date of delivery.
Customers may request a return or replacement if the product is defective, damaged, incorrect, or not as described.
To qualify for a return or replacement, the product must be:
- Unused and in its original condition.
- Returned with original packaging, tags, accessories, and invoice (if applicable).
Products damaged due to misuse, negligence, or normal wear and tear are not eligible for return or replacement.
Customers must contact our support team within 15 days of receiving their order to initiate a return or replacement request.

Mizraab Co reserves the right to inspect returned items before approving a refund or replacement.

6. Refund Policy

Approved refunds will be processed through the original payment method or bank transfer, depending on the circumstances.
Refund processing times may vary depending on banks and payment service providers.
Shipping charges are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Mizraab Co and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission from Mizraab Co.

8. Limitation of Liability

Mizraab Co shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.